The 60Hz setting maintains compatibility for applications that expect 60Hz. It basically means that Windows will always use a refresh rate of 59.94Hz regardless of the value that is shown in the screen refresh rate settings. to look there until my dad saw your post so thank you :), Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Microsoft global customer service number. technical support services. I do not respond when I set the screen adapter properties of Windows to 60Hz in 2560x1440, and 59Hz is returning. It should look similar to the one below.

Windows on the other hand uses a refresh rate of 59.94Hz regardless of what the monitor reports but will use 60Hz for applications that expect the frequency. Thanks for your feedback, it helps us improve the site. Specifically, when changing the screen refresh rate from 59Hz to 60Hz, the screen display becomes much smoother, and when it automatically reverts to 59Hz from 60Hz, Microsoft Employee and that the phone number is an You can help protect yourself from scammers by verifying that the contact is a Thank you for your prompt response. However, 59Hz is shown in the Screen refresh rate in Control Panel, even though the user selected 60Hz. Save my name, email, and website in this browser for the next time I comment.

This refresh rate can be selected but it will not stick.

decline in performance when running any graphics-intensive application - specifically that the images themselves are fine, but the screen refreshes in a rather "choppy" fashion. technical support services. I'm been having a problem where the screen refresh rate on the Acer monitor automatically reverts to 59Hz from 60Hz and in turn causes a noticeable Even though all the latest graphics drivers from the graphics card manufacturer had been installed and the OS was up to date and everything, there was a VAIO graphics driver software update in the VAIO centre on my laptop which worked, I hadn't though He is passionate about all things tech and knows the Internet and computers like the back of his hand. Monitor refresh rate stuck at 59 Hz I have read and understood the reasons behind windows rounding the screen refresh rate down to 59 Hz, but the problem is that some programs, including several games, instantly crash on start up because they will not accept a screen refresh rate that is listed below 60 Hz, even though the actual refresh rate of 59.94 Hz is acceptable. Copyright SOFTONIC INTERNATIONAL S.A. © 2005- 2020 - All rights reserved. I'm running a dual-display setup on Win7 Pro SP1 x64 with a ATI FireGL V5600, Acer X223W, and ViewSonic VA1926w. The Dell Alienware M17x suffers from this issue as well and it’s nice to have it finally explained. To conclude: Windows displays either 59 Hertz or 60 Hertz as the refresh rate depending on the monitor in question.

In the case that you're changing the screen refresh rate from 59 to 60 Hertz, but the refresh rate reverts to 59 Hertz, this is an expected behavior, and no additional action is required. Microsoft global customer service number. I'm running Windows 7 with a dual monitor setup... my 19'' Acer works fine at 75Hz. Taomyn, no it does not affect performance as Windows always uses the 58,94Hz regardless of the monitor’s reporting of 60Hz or 59,94Hz (which is shown as 59Hz), I have the same monitor and was wondering about this….Thanks.

Yes, well, hmm… i have blinking problem with all kind of popup menus in Firefox which persists as long as i switch my monitors refresh rate to 60Hz. Here is what is new, Mozilla: there is a high probability that your browsing history can be used to identify you, Office Web Apps advertisement on Windows 10 PCs, Integrate Nano Defender with uBlock Origin to block Anti-Adblocker, BalloonRSS displays a notification on your desktop to alert you when a new article is available in an RSS feed, View your Wi-Fi signal strength, auto switch to the better connection with Wifinian, Keep the contents of two directories in sync with SyncFolders, Translate Microsoft Office documents or text from any word editor, and get dictionary definitions instantly with GT4T, Make Windows 10's Start Menu open web searches in the browser and search engine of your choice with Search Deflector, Digital Clock 4 displays a highly customizable clock widget on your desktop; also supports alarms, hourly chimes and more. Click on Display Adapter Properties, and then switch to the Monitor tab to get to the same menu. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary

Martin Brinkmann is a journalist from Germany who founded Ghacks Technology News Back in 2005. If you have further questions feel free to reply, we would be glad to assist. That doesn't matter because I can't look at anything less than 75. Update: In newer versions of Windows, you need to select display settings and on the page that opens advanced display settings. You may have to contact Acer for further assistance. Learn More. My HP w2408w computer monitor was displaying a refresh rate of 59 Hertz ever since it was connected to a computer system running Windows 7. Protect Yourself From Tech Support Scams I would suggest you to refer this Microsoft KB article which discuss about the On a computer that is running Windows 7, you cannot change the Screen refresh rate for certain monitors.
Thank you for posting in Microsoft Community Forum. How satisfied are you with this response? technical support services. Specifically, when changing the screen refresh rate from 59Hz to 60Hz, the screen display becomes much smoother, and when it automatically reverts to 59Hz from 60Hz, it becomes much choppier. 59 Hertz is the reported screen refresh rate of the computer monitor. Unfortunately, had you more thoroughly read my post, I have already specified that my Acer monitor does not operate on a refresh rate of 59.94Hz and that there is a, Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary If you search on the Internet for the 59 Hertz problem, you come upon many users and websites that report the same problem. Original title: Automatic Reversion to 59Hz Causes Performance Decline. Check the box to consent to your data being stored in line with the guidelines set out in our, Install Windows 7 Language Packs In All Editions, Time to remove Nano Adblocker and Defender from your browsers (except Firefox), Here is what is new and changed in Firefox 81.0, How to deal with Google's and YouTube's aggressive popups (before you continue, sign in), Google proposed Web Bundles could threaten the Web as we know it, Firefox may soon display Sponsored Top Sites on the New Tab Page, Mozilla Add-ons developers may soon pay Mozilla for reviews and promoted listings, Microsoft begins Manifest v3 tests in Edge that impacts extensions like content blockers, Firefox 80.0.1 will be released today. You can follow Martin on. Everytime after reboot, i have to switch it back to 60Hz to get things working. This thread is locked. Hi, I am using Dell U2515H monitor and GTX1070 video card with mDP cable. listed below 60 Hz, even though the actual refresh rate of 59.94 Hz is acceptable.

This refresh rate can be selected but it will not stick. technical support services. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary There is, as aforementioned, a noticeable change in performance between 59Hz and 60Hz. You can help protect yourself from scammers by verifying that the contact is a You can help protect yourself from scammers by verifying that the contact is a, official Right-click the windows desktop, and then click Personalize.

Please be assured that we would do our best to assist you. I have read and understood the reasons behind windows rounding the screen refresh rate down to 59 Hz, but the problem is that some programs, including several games, instantly crash on start up because they will not accept a screen refresh rate that is 59 Hertz is the reported screen refresh rate of the computer monitor. official
Microsoft Agent or The problem is not a problem as pointed out by Microsoft points on the company's knowledgebase. The 60 Hertz option was available in the adapter's display settings but it was never saved when I selected the option there as the value would always return to 59 Hertz instead. Is there … As it turns out, it is not a problem at all. When the menu opens, click on the Advanced Settings link near the right bottom of the window. When i go to screen resolution > advanced setting > monitor, my refresh rate seems to be stuck at 59Hz no matter what I do.

http://support.acer.com/us/en/default.aspx. Ghacks is a technology news blog that was founded in 2005 by Martin Brinkmann.

Thanks for marking this as the answer. In Windows 7, when a user selects 60Hz, the OS stores a value of 59.94Hz. Great! It has since then become one of the most popular tech news sites on the Internet with five authors and regular contributions from freelance writers. Microsoft Agent or This thread is locked.

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